Your Fatpirate account sits with the operator, and only the operator can verify, restore or unblock it. This page walks you through the sign-in route and what to do when access fails.
The route to your account
- Open the operator's own site in your browser.
- Find and click the sign-in button.
- Enter the email address and password you chose when you registered.
- Confirm, and you're in.
No account yet? Registration happens at the operator too, through its sign-up route.
Getting back in after a forgotten password
Click the password-reset link on the sign-in screen. The operator emails a reset link to the address you registered with. Follow that link, choose a new password, and sign in with it.
If the email you registered with is no longer accessible, contact the operator's support team directly. You'll need to verify your identity through other means—account details, payment records, or documents you submitted during verification.
Getting in from a phone
The operator's site works in a mobile browser—Safari, Chrome, Firefox—and you sign in the same way: tap the sign-in button, enter your email and password. The account is the same one you use on desktop, and the password doesn't change.
Fatpirate does not publish information about a dedicated mobile app.
The handful of things that go wrong
- Wrong credentials: Double-check the email and password. It's the combination you chose at registration, not a username.
- Caps lock: Passwords are case-sensitive. Make sure caps lock isn't on.
- Unverified account: Some operators require identity documents before first sign-in. Check your inbox for a verification request.
- Browser session: Clear your browser's cache and cookies, then try again.
- Regional restriction: The operator excludes 23 jurisdictions, including Afghanistan, Armenia, Belarus, Bulgaria and China. If you're in an excluded territory, sign-in will fail.
- Self-exclusion: If you requested self-exclusion, the block stays in place for the duration you chose. Contact support by email—[email protected]—if you need guidance.
When the block is deliberate
Accounts can be restricted for several reasons, and the table below covers the most common.
| Cause | What happens |
|---|---|
| Identity verification pending | Withdrawals blocked until documents are verified, usually within 10 days of submission |
| Inactive for 180 days | 5 EUR monthly administration fee charged while the account remains inactive |
| Self-exclusion requested | Full account access suspended for the exclusion period |
| Breach of terms | Account may be restricted or closed at the operator's discretion |
Verification requests must be answered within 30 days. The operator asks for properly certified ID, proof of residence, and proof of ownership and transaction histories of the payment methods used.
The right door for help
Account problems—locked access, a password reset that didn't arrive, a verification hold—go to the operator's support team, not to us. Reach them at [email protected] or through live chat, available 24/7.
Have this ready before you write: the email you registered with, when the problem started, and the exact message you see on screen. Response times aren't published, but the more detail you give, the faster the answer usually comes.
For complaints that support hasn't resolved, the operator also lists [email protected].
Keeping access safe
Sign in only on the operator's own address—typed into your browser or reached through a bookmark you saved yourself. Never follow a link in an email or a message, no matter how convincing it looks. Use a password you haven't used anywhere else, and sign out when you're done if the device is shared with anyone.
Fatpirate does not publish information about two-factor authentication.
Responsible gambling
Gambling should stay entertainment, never an obligation. If signing in starts to feel compulsive rather than a choice, that's worth pausing over. Self-exclusion is available by contacting support via email, and account closure can be requested the same way.
Free, confidential support in the UK is available through GamCare (National Gambling Helpline: 0808 8020 133, free and open 24/7) and BeGambleAware. GamStop offers free national self-exclusion across licensed sites. Access to gambling is restricted to those aged 18 and over (18+).
Disclaimer: This page is for information and marketing purposes only. We are not a casino operator, a bookmaker or an organiser of gambling. Access to this content is restricted to persons aged 18 and over (18+). We encourage you to gamble responsibly—for free, confidential support visit BeGambleAware.org.
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